PACKING
AND SHIPPING
Q. How
long does delivery take after ordering?
A. Our standard production service is anywhere from
25-45 days depending on volume of sales at the time. We do offer an express
production service that guarantees a 10 day production service time. In
either case freight time should be allowed. This ranges from 5-10 days
depending on your locality. |
Q.
Will the Trailer be shipped to my door?
A. For US customers this is standard. For all other
countries this is an option. The primary option for other countries is
a delivery to a major airport. |
Q.
How are the trailers packed?
A. Trailers are packed into a custom-designed box.
Trailer is in a kit set form, draw bar, wheel and hitch are stowed either
inside the body or in the same box. Chassis is bolted to the base ply.
Foam padded MDF lines the internal sides so that the box does not deform
when handled. The body is protected with foam sheet and has been packed
into a bag to protect paint finish. |
Q.
Would the box fit into the back of my 4x4?
A. Yes, dimensions are H= 75cm (30") X W= 56cm
(22") X L=105cm (42") Weight 60 kg / 140 lb |
Q.
Are the trailers insured when shipped?
A. All trailers in transit are cover against damage
caused by mishandling or total loss. |
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Q. Am I required
to purchase any exotic tools for assembly/mounting?
A. No, basic tools commonly found in any garage
will do.
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Q. How much camping
gear can I fit in the trailer?
A. Please
refer to our See "Specifications" Page. You will be
surprised. In just about every case people comment on just how rooming
the trailer is inside.
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PURCHASE
PRICE
Q.
In what currency will my purchase be charged?
A. We are located in Texas, USA, and all charges will be made in U.S. Dollars. If you are located outside the USA, please check with your card issuer to learn of any extra fees or conversion rates that they may apply.
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Q.
Do you charge sales tax?
A. That depends on the laws of your state. Even if we do not collect sales tac on your purchase, you may be required to pay the sales tax at your local DMV (or similar entity) when you register the trailer for the first time. |
Q.
Are there any other charges that I am responsible for in getting the trailer
if delivery is to my door?
A. If you select and pay for door to door delivery, and if your trailer is delivered to a US address, there should be no additional charges.. |
Q.
How will I receive confirmation of my order?
A. We will email a full breakdown of options and
expected ETA. You will also receive a PDF formatted invoice so that you
are informed every step of the way. Changes can be made at this time.
Updates will follow as progress is under way. This would include freight
tracking on line. |
LICENSING
Q. Do I have
to license the Uni-go as a trailer?
A. In many States the answer is Yes. Some US States
exempt light trailers from licensing. Please contact you licensing office
for clarification on this. |
Q.
Has the Uni-go been DOT approved?
A. Yes. All trailers are fitted with an appropriate
compliance plate and are supplied with all documentation. |
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HANDLING
Q.
Has any testing been done on the trailer?
A. The Uni-Go trailer design has undergone extreme testing
while in tow under virtually all conceivable conditions. It has been towed at
more than 130 mph empty while staying on the road and directly behind
the bike doing what it was designed to do. It has been put through its
paces over years of testing.
This
would include:
- High
speed riding (230km/h / 130 mph)
- High
speed cornering
- High
speed emergency braking in corners and straight line
Please note that Uni-Go Texas Trailers Plus does not condone speeding or other unlawful and/or unsafe behaviors.
Please observe your local speed limits and applicable traffic laws.
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PARKING
AND STOPPING
Q.
Does the trailer have a front prop stand or a side stand?
A. No. It has a 200mm / 8" wide chassis which
it rests on.
Q. What prevents
the trailer from falling over when I stop?
A. The trailer is connected though a universal
joint unlike other trailers that use a tow ball. This keeps the trailer
inline with the bike at all times but allowing it to move when riding
over bumps and cornering so that it performs with the bike. The trailer
leans with you.
Q. How much extra
weight will I notice when picking the bike of its side stand with a
full trailer attached?
A. Not a lot. Due to the load being low it would
feel lighter that half the load on the back of the bike.
.Q.
Will the trailer fit through a standard door?
A. Yes, Many customers pull their trailers into
hotel rooms. This of cause saves unpacking their luggage.
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SUSPENSION
AND DRAW BAR
Q.
Does the trailer have suspension?
A. Yes the trailer has a sophisticated suspension
design. A counter-acting swing arm with a rebound dampener. This works
well though the weight range.
Q. Will the trailer
bounce if towed empty?
A. No, it may skip road imperfections, but will
always cancel out any bumps on first road contact. The rider wouldn’t
even notice this happening. The trailer performs very well through the full
weight range.
Q. Do I have
to adjust the suspension for different load weights?
A. No, the trailer’s suspension design, in
combination with the tire, will work well from empty through full load weight range.
Q. Why does the
UJ feel stiff?
A. The UJ needle bearings have been replaced with
Nylon bushings. This is to reduce the bearing clearance so that slop
is eliminated. Bearing slop would generate trailer instability
at speed. The UJ will feel stiff if compared to UJ’s fitted with
Needle bearings. The trailer will have little trouble moving the UJ
while being towed.
Q. Do I need
to grease the Universal Joint or Suspension?
A. No, there is no need for any maintenance or
adjustment. All you need to do is check tire pressure from time to time.
Q. What does
the Hitch lock, lock?
A. The hitch lock will secure the trailer to your
bike. This way you can be sure that it will remain where you last left
it. It is fitted in place of the standard hitch pin.
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STONE
DEFLECTOR
Q.
What is a Clear Film?
A. 3M clear film is applied to the frontal portions
of the trailer body to protect paint from stone chips.
Q. How does the
Bra fix to the Trailer?
A. The frontal Bra is attached by way of Snaps!
The Bra is removable for cleaning.
Q. What is the
advantage of the Bra over the Clear Film?
A. There is extra protection from the Bra over
the CF. The CF is certainly adequate to protect the paint. The Bra offers
that personal touch to complete the package.
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WHEEL
Q.
Is the Uni-go wheel standard?
No, each wheel is custom made to our specification
as are many other items on the trailer.
Q. Are replacement
tires available in the US?
A. Not generally. Any of our representatives should
have these in stock. We can also supply these through the postal service.
Q. How many miles
would a Tire last before I need to replace it?
A. I have heard from a number of our customers
that tires are lasting beyond 50,000 miles. The best case is 66,000
miles and still going.
Q. What brand
of tire comes with the trailer?
A. Metzeler 130/70/10.
Q. Is the Tire
Tubeless?
A. Yes.
Q. After tire
replacement is alignment necessary, and can it be done with basic tools?
A. No, but the wheel will need to be balanced after the new tire is installed.
This can be done on the trailer by blocking the trailer of the ground
so that the wheel spins free. Spin slowly and note the heavy side of
wheel. (Will drop to ground). Place sticky balance weights to the opposite
until the wheel turns evenly.
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ELECTRICAL
COMPONENTS
Q.
What is the relay and why would I need it?
A. The Circuit Relay isolates the trailer circuitry
from the bike’s circuitry. The relay is mounted under the seat and
is wired directly to the bike’s battery. The relay will pick up
any signal such as a brake signal and draw the power directly from the
battery. This device will prevent extra amperage draw on the bike’s
circuitry. This is a must if your bike is equipped with ABS or Integrated
braking system. The unit has its own fuses and sub-harnesses are available
for the GL1500 and GL1800.
For
these two bikes the device is plug-and-play. For all other bike models a universal sub-harness will be supplied.
Q. Is the wiring
harness included?
A. Yes. All electrical items are included. There
is nothing additional to purchase to complete set-up.
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HITCHES
Q. Are
the hitches you supply specific to the Uni-go?
A. Yes. The hitch frame is specifically designed
for the Uni-go trailer. We do supply hitches to be used for other trailers.
Q. Can I use
my existing hitch with the Uni-go?
A. Yes, we can supply an adaptor for many hitch
types. See the price list for details.
Q. Does the hitch
require any welding/cutting or drilling to install on any brand of MC?
A. No welding, cutting, or drilling is required
to install Uni-Go hitches. Installation instructions are supplied.
Q. Can commercial
hitches be used for the Uni-go?
A. Yes. You can purchase an adapter to mount the Uni-Go to an existing hitch. See the price list for details.
Q. Does the harness
allow for additional electronics to be placed
within the trailer (i.e. a CD changer)?
A. There is an extra wire in the harness that may be used. The trailer plug has also an unused pin for this. That and
constant power already in the trailer (interior light / power socket)
could be used for a variety of purposes.
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